Hospitality - Front Office

Receptionist CV Example and Writing Guide

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Hotel, clinic or office - the receptionist is the first face of the organisation. Employers look for communication skills, languages and front office system knowledge.

List the systems you use

Hotels use property management systems such as Opera; clinics use appointment systems. List the ones you know along with check-in/check-out, reservations and payments.

Be honest about languages

In hospitality, English is expected and every extra language is an advantage. Don't overstate your level - it will be tested.

Show capacity and guest satisfaction

Mention the size of the hotel, daily arrivals and departures, and times you were named in guest reviews.

What Every Receptionist CV Should Include

  • Front office / booking systems
  • Languages and levels
  • Type and size of property
  • Shift availability

Example Work Experience Lines

Write your experience in the same concrete, measurable way:

  • "Handled around 150 check-ins and check-outs a day in Opera at a 420-room hotel."
  • "Was among the top three staff most mentioned in guest reviews for the season."

Skills You Can Highlight

Opera PMSReservationsCheck-in / check-outGuest relationsPaymentsComplaint resolution

Completed Receptionist CV Example

This example is a real PDF created with MobilCV. All names and companies are fictional, and the portrait in the photo version was generated with AI and does not show a real person. Adding a photo is optional and customs differ by country.

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Completed CV example for a Receptionist (without photo)
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Completed CV example for a Receptionist (with photo)

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